Frequently 
Asked Questions

We have a range of office suites available at coWorkz Sealand. Our offices are of varying sizes, from 150 square foot to 750 square foot offices available to let, provided on a fully managed basis but on terms that can be tailor made to suit your exact needs. We also have workshop space available from 750 square foot to 1900 square foot, which are individually measured.

All of our offices are provided with high quality furniture which consists of desks, operators chairs and storage facilities. There are wired data connections for PC’s/laptops to our high-speed data network with a basic free service, a telephone line with a voIP handset and direct dial phone number. The offices are newly decorated (white) and provide a really pleasant and comfortable working atmosphere.

Yes you can bring your own furniture and structure your office space to your liking.

Our license fees include as much as possible where it is cost effective to do so. Our customers therefore benefit from their license fees including all rent, services charges (building and estate), utilities, on-site staff, repairs and maintenance (not damage), buildings insurance premiums, utilities, parking, cleaning, facilities management, common part H&S management, toilet stocking and cleaning and wifi. This is not an exact list but includes the key aspects of what is included. The license fees do not include business rates which is explained in the next paragraph. Our workshop spaces available from 750 square foot to 1900 square foot, come individually measured.

All of our office space is individually rated by the valuation office. This means that If your organisation qualifies for any business rates relief due to being a charity or occupying accommodation of a certain size, you are likely to benefit from discounted business rates or not actually need to pay any rates at all. This is the reason why we organize the arrangement in this manner and it is worth pointing out what happens if a business centre is rated as a whole.

If a centre is rated as the whole site, the operator will be responsible for settling the business rates which is likely to be based upon the large business multiplier and the cost will be passed on to the occupier via the license fees charged. It is also likely that VAT will be charged on the whole license fee (including the business rates element) making the overall arrangement more expensive.

It is also worth pointing out that when grants were provided by the Government to occupiers of business premises at the start of the first COVID related lockdown, those business where the centre was rated as a whole rather than individually, they struggled to obtain the funds due to the overall arrangement.

Customers must sign a license agreement based upon our standard terms before moving into our accommodation. A license agreement is far less onerous for both the occupier and the owner/operator of the property and gives both parties far more flexibility in comparison to a lease. Another major benefit is that Solicitors do not normally get involved in the signing of a license agreement making the process simple and inexpensive.

Flexibility is the crux of what we do, and we try to be as flexible as we can with our customers however, we do have a 2 months’ notice policy. Some customers have a specific period they need accommodation for and we are always willing to put arrangements in place that mirror the period they require. In comparison to leasehold arrangements, we offer the most flexible solution and are keen to work with our customers to suit their circumstances.

Deposits are required when taking serviced office space and they are normally the equivalent of 2.5 months license fees. The deposit is returned at the end of your occupation assuming you have fulfilled all of your obligations as per the signed license agreement.

Our offices are set up and ready to go. Once we are in receipt of a signed agreement, your deposit funds and any initial license fees we will provide you with fobs/keys, switch on your phones, patch in your data services and start the induction process. This can happen very quickly and has been done in the past in less than 24 hours.

Our boardroom and meeting room is available for use and are currently booked via the site office. The reservations policy is strictly on a first come first served basis and there is also a cancellation policy that you will be made aware of when completing your booking. All meeting rooms are normally charged on standard hourly, ½ day and day rates.

We have a range of data services available and can provide up to 100 Mbps of bandwidth via the leased line connection into the building. With the connection being solely for the centre, the only contention when utilising our shared service is with other users of the premises. This is different to a domestic service where bandwidth is shared with the various users of the connections to the local fibre cabinet. We have a range of shared and dedicated data services allowing customers to choose exactly what they need. We offer basic broadband connections for everyone and we also offer upgraded packages to suit any business.

We make use of a cloud-based voice over IP telephone system and can provide as many telephone lines as needed. Customers have the choice of a basic or premium handset and whether they wish to pay for calls as used or take a 1,000 minute or unlimited bundle. The system provides all of the functionality that you would expect with voicemail, diverts and customisable answering rules. Additional call centre functionality can be purchased such as IVR’s, queues and reporting.

With the site being called a “Business Centre”, our customers tend to be heavily focussed on their business. That said, we have a wide range of organisations who occupy our space from all industry sectors including construction, finance, education etc. Our aim is to provide a pleasant, professional and safe working environment for all users of our space and tend to find that there are a lot of “like minded” people in occupation.

Yes, we have kettles, microwaves and fridges in our tea points to allow you to make drinks.

All of our sites have undesignated free parking which works on a first come first served basis. In some instances, parts of our car parks are sectioned off for use by our larger occupiers, but we try to allow our car parks to run themselves.

Resident organisations are provided with keys to their office(s) and access fobs for the site that allows them 24/7 access.

Our staff are on-site from 08:30 until 17:30 Monday to Friday but finish at 16:30 on a Friday. Our sites are not manned at weekends or on public holidays.